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Toilet Roll Hats and Chopstick Fans… How to Objectively Measure a Startup Idea

Following up on my previous post, it can be easy to run away with an idea thinking it’s going to be the next Angry Birds. I really wonder what was going through the minds of the people that dreamed up the Toilet Roll Hat or the Chopstick fan… as most people probably would.


The thing is, I can guarantee you that the people who whipped up these wonderful inventions thought they had an amazing idea… otherwise they wouldn’t have gone through all the trouble of taping a fan onto a set of chopsticks or walk around with toilet paper on their heads. And they probably talked to plenty of their friends, and still thought they had a great idea.

So you’re thinking, “But wait a minute, didn’t you just write a post on talking to my friends and coworkers to validate my idea?” Yes, I did. You see, the process I described in my last post seems very scientific and straight forward. The problem is that the measurement device (YOU) is not very objective. Distancing yourself from the perceived awesomeness of your idea enough to actually listen to people is really more of an art than a science. If you remember your last chemistry class, you might recall these things called volumetric flasks. Used properly they are capable of very accurate and precise measurements of the volume of a liquid. The problem is that if you are not looking at the fill line on the flask at eye level, you will end up with too little or too much liquid… even though you think you have measured the right amount.

So how can we, as developers and entrepreneurs, not make this mistake? The problem clearly lies in our own subjectivity. We want to work on something passionate. Something that makes our heart beat faster. And we want to believe in ourselves. I’m not saying this is a not good thing, but businesses are systems. For your idea to work, you have to design a system that creates value for a targeted audience, somehow gets the attention of that audience, and then converts that value into money. Your product idea is only one piece of this equation. If you have a great product you have validated in front of a small audience of users, you then have to calculate how many people you need to get your message to in order to be sustainable. This is why B2C is so difficult. Typically, things like games make very little money per user. Even Facebook has an LTV per customer of just $4. If your LTV is just $4, you will not be able to drive users to your site with paid ads, such as AdWords. On top of that, consumers make decisions primarily based on pleasure. No matter what way you package it, predicting and measuring pleasure is not something easy, arguably even possible, to do. If you start focusing on an audience that will make their purchasing decisions based on logic and facts (i.e. B2B), then you can start measuring and making predictions.

So if you want to overcome your own subjectivity, you have to turn your startup idea into a system. How do I do that? Well, I would start with the Lean Canvas. Modeling your startup idea on the Lean Canvas will give you an idea of the number of users you need to give you money to become sustainable. From there, you can figure out how you will get those users. I’ll discuss that in my next post.

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Sounds cool… but will anyone buy it?

The stories of app developers striking it lucky always make the news. Yes, perhaps Ethan Nicholas can make over half a million dollars in a month (iShoot) by writing a game because he thought it was cool, but I bet for every Ethan Nicholas out there I can show you 1,000 developers that spent an enormous amount of time and money making an app nobody wanted. Unfortunately, it’s really easy to get carried away with your own idea, and this is the rabbit hole so many people fall down when they come up with the ‘next big’ app idea.

You need to validate your idea!

Have you found 100 people that will buy your app… 10 people… or even 1? If the answer is no, then why are you willing to bet tens of thousands of dollars of your savings that people exist that will want to pay money for your app!?

There are several things you can do first that will cost drastically less time and money then building an entire app to answer this exact question. Call it the DIY customer discovery if you want. Chances are that the idea you have is related to your interests, worries, hobbies, etc… so chances are you are connected to a group of people that have similar interests, worries, and hobbies.

How I validated PaperDesk for $0…

Before even building the first mockup screen of your app, talk to the people you know that are a likely target audience. Work on being able to describe your idea to them in a few seconds. If you can’t do that, then you need to simplify your idea. You’re the entrepreneur, which means you have the vision to see how an idea will look, feel, and act in the real world. This means you can get excited about something very easily, but most people won’t/can’t/don’t get excited over just an idea. They need someone like you to tell them a tale of how their life will be different -what pain will go away- if they buy your app.

When I first heard about the iPad coming out, I realized people would want a way to stop carrying around dead trees and sticks of graphite to take notes. At the time, I was finishing my degree in chemistry, and also did website consulting for people that regularly attended conferences and meetings.  I noticed a lot of these people also carried laptops with them and kept some discombobulated mess of word documents in a folder for typing, and a legal pad for drawing things. So I was surrounded by a ton of people that regulalry took notes on dead trees and laptops.

Now talking to these people about my app idea was a little difficult because the general consensus about whether the iPad would catch was still up in the air, so I worded my questions carefully. Rather than listing off a ton of features and emphasizing the iPad too much, I asked things like, “You know how it’s easier to type on a laptop than handwrite words on a pad of paper, but you still carry a pad of paper so you can draw things? Would you pay a couple of bucks for an app that let you do both on the same page and share notes easily?”

The general response was very positive, and people seemed excited about it. Then they would ask if this was going to be an iPhone app or something else, to which I would say, “No, this will be an iPad note app for use with a stylus.” Then the response died off a bit, with half the people still thinking very highly of it, and the other half saying the iPad was fooey and no one would buy the iPad. That didn’t matter to me, if the bottle neck was wether people would buy the iPad and not my app, then that was the best news I could have gotten. I knew Apple would be able to sell the iPad, my app was just a few bucks tacked onto that $500 price tag.

I probably spent about a total of 10 hours talking to people over two weeks before writing a single line of code, drawing a single mock up screen, or even coming up with a name. In that amount of time I validated my idea of an iPad note app for use with a stylus in front of my target audience, and got a lot of great feedback that helped me shape the app. The best part is that it cost me nothing other than a little bit of my time. Let me know if you’d like to talk to me about your app idea and want help validating it.

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600,000 Apps… And There Are Still Niches Waiting to be Filled

It’s absolutely ridiculous how many apps are available for iOS. 600,000. Stop and think about that number for a second. If each app were made by a single person, on average, then one out of every 12,000 people on the face of the earth would have made an app. Statistics like this lead many to believe that the app market is simply over-saturated. I disagree.

Let me explain…

Spend five minutes perusing through the new app section in any one of the App Store categories. How many pages do you have to browse through before you find a new app that looks useful, has good reviews, and is well designed (as apparent in the app store screenshots)? See my point yet?


So often, when I introduce myself as an app developer outside of the tech/startup world, people say something like, “You’re an app developer! Let me tell you about this great idea I have for an app…” And I’m sure you can imagine where it goes from there. Being the first to think of an idea has nothing to do with success, it’s all in the execution! And, trust me, there is a very small chance that you are actually the first to think of the idea. Don’t believe me? Back in January I met a developer named Georg with a startup named FiftyThree at the NYC iOS Tech Talk. He showed me the prototype of a beautifully designed drawing app. Several months later, FiftyThree launched Paper for iPad. Now, Paper was certainly not the first artistic drawing app, far from it. Point being, FiftyThree executed the idea of a simple drawing app better than anyone else… even though it was two years after the launch of the iPad.

But how on earth do I break into a market with 600,000 apps if I know that I have a good idea? Well, there’s really no secret. In my opinion, the illusion of a ‘secret’ stems from so many people with a “great idea” failing at step one: validating their idea.

Unless you are intimatley involved in the niche you are trying to make an app for, your idea is probably due for a lot of refining. Even if you are heavily engrossed in whatever market you are wanting to tap into, you are one data point of thousands, or even millions. I could probably write an entire blog post on customer discovery (which I eventually will), but the point is, you need to do some research to find out if any of your potential customers would see your app as a solution to their problem, and if so, how much will they pay you for it? Don’t be disappointed in the fact that your idea probably sucks, read Jason Cohen’s (WPEngine) post on this.

Once again, the app store has 600k apps. If you make an app, don’t expect people to find it magically. You need to take a large percentage of your total budget (probably upwards of 30%), and devote it to marketing. There are obviously a lot of well-known app marketing firms out there, such as Fiksu. I recently partnered with Fiksu to sponsor PaperDesk on FreeMyApps.com, where end users can get free credit on FreeMyApps.com by downloading sponsor apps, and then use the credits to redeem paid apps, such as PaperDesk. Unfortunately, Apple recently pulled the plug on this. A lot of marketing you can do yourself. In the past, we have used app reviewers as a wonderful resource. About once a year when we do a major release of PaperDesk, we email about 50 reviewers every promo code we have on hand. This almost always results in a steady stream of 20 reviews or so over the course of a month. Carter Thomas (BlueCloud Solutions) has an excellent blog with a ton of app marketing techniques, and also offers marketing services.

So yes, you can still make money developing an app. However, the days of building a crappy app that barely does anything and cashing in on it (iFart) are over. You need to be humble enough to edit your idea, invest heavily in the execution (UI/UX… hire a real designer), and budget enough time and money to market your app. If you have a mobile app idea, let me know if you’d like to work with my team.

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Submit your App Store screenshots… and win a stylus!

PaperDesk + Boxwave

With every new version of PaperDesk, we try our hardest to choose 5 screenshots that best exemplify the app. The screen shots are a mix of example notes/drawings, and showing the features of PaperDesk. For the second Boxwave stylus giveaway, we though of a really cool way to better show how PaperDesk can be used in the App Store: let you design the screen shots!

Starting today, you can submit a sample drawing or page of notes from your PaperDesk to enter the contest. Ten winners will be chosen to receive a free Boxwave stylus of their choice. In addition, we will use the winning drawings in future screen shots of PaperDesk in the App Store. We may also use the drawings in press releases, blog posts, or on the website.

Visit our Facebook Page to enter your drawing today!

Checkout the Boxwave website to see the huge selection of styluses they make. Winners of the contest will be able to choose any stylus, in any color, as their prize. Even the super-sweet stylus with a laser pointer. Who wouldn’t want a stylus with a built-in laser?

This contest continues our drive to put you, the user, first. If you haven’t heard, last month we partnered with Fiksu to launch PaperDesk on FreeMyApps. Instead of paying $3.99 to buy PaperDesk, you can now download and try FreeMyApps sponsor apps to earn credits. You can then use your FreeMyApps credits to download PaperDesk for free.

This is just the tip of the iceberg, we’ve still got big things in the works. Be sure to follow us @mypaperdesk to stay up-to-date.

Read the press release here.

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PaperDesk + FreeMyApps.com… Get PaperDesk for Free!

I’m very excited to announce today that PaperDesk has become the first note taking app to be offered on FreeMyApps.com! If you’ve never heard of FreeMyApps, then you’re in for a real treat.

Here’s how it works:
1. Download free sponsor apps and try them out for 30 seconds to earn points.
2. Use this points to download premium apps for free!

Many of the apps offered are games, but a small collection of Productivity apps are beginning to build, and PaperDesk is the first note taking app to join the ranks. As you know, PaperDesk normally sells for $3.99, but it is now available on FreeMyApps for 640 credits. Most sponsor apps earn about 100 credits, so trying 6 or 7 apps gets you a free copy of PaperDesk, no strings attached! The download comes in the form of an App Store promo code, so it is always linked to your Apple ID, just as any normal App Store purchase.

What’s really cool, is that FreeMyApps doesn’t let just any app join the site, so the free sponsor apps are very high quality. It’s a great way to spend a few minutes finding new apps you would have otherwise never heard of.

We’re striving to increase user interaction with PaperDesk, and this is just one more way in which we’re doing that.

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PaperDesk 4 Released Today!

The release of PaperDesk 4 today is the result of a lot of hard work over the past several months in my attempt to make the best iPad note taking app. You can view the press release on the San Francisco Chronicle.

The major, noteworthy features that were added are rich text formatting, Automatic Dropbox syncing, and support for the new iPad retina display. Of course, there were a number of bug fixes and tweaks in addition to this.

Besides these features, I have an enormous list of requested features users have sent in. Many of these features have been requested tens or hundreds of time via either email, Twitter, app reviews, etc. Some have been requested only once or twice. Deciding which features to include, and which features to omit can be a difficult process. The majority of the decisions rests on what features are most requested. If I were to implement every single feature that has ever been requested, the result would be a very non-iOS app with a bad case of “feature creep.”  The fact is, for an app to be good, it must take advantage of the landscape of the iPad. This means that it should not be so limited that it feels like an overly simplistic iPhone app blown up to be an iPad app, but it should also not go overboard and scatter the screen with hundreds of options to tap. The success of the iPad lies in the fact that it is pleasing, and simple to use. Not in being a complete desktop replacement.

I am always happy to take feature requests from users, as it is some of my most valuable input for shaping PaperDesk. As I get more and more requests for the same feature, I will be placing them on the poll on this website. From there, the highest voted features will become priority and will likely make it into the next version(s) of PaperDesk. So if a feature you’d like to see is not on the current poll, email or tweet @mypaperdesk and I’ll add your vote to the list. Eventually, I hope to make this feature request list public to help encourage people that their feedback can shape the app.

Al always, be sure to follow PaperDesk on twitter @mypaperdesk!

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Hello everyone

Over the past two years, PaperDesk has gained quite a following. I’m finding that a lot of users who email me, wish they had a better way to be informed about where PaperDesk is headed. Thus, this blog was born…

First, a little introduction about myself. My name is Scott, and I’ve been making computers do cool things ever since I could remember. My formal education is actually in chemistry. I graduated with a B.A. from Spring Arbor University in lower Michigan a few months after the first release of PaperDesk in 2010. I first started PaperDesk in March, burned the midnight oil for a month, and released it shortly after the first iPad was released. I’ll never forget the excitement when I saw it climb to one of the top iPad apps in the US, and stay in the top Productivity section. PaperDesk has come a long way since.



Version 1.0 of PaperDesk

The app has now grown to about 25,000 lines of code, over 1 million downloads of the free and paid version, and is jam packed with features. Most of these features have been added based on user input from users emailing me, saying what they think would make the best iPad note taking app. A few months ago, I opened up a survey on the website, and used that to guide my development efforts. This proved to work very well, so from here on out, I will always have an up to date poll on the website with a handful of features I’ve been considering that users can vote on.

I’ll also be using this blog to tell everyone what it’s like to be a full-time app developer. It’s a unique experience to develop an app that so many people use, and to have the opportunity to be the point of contact for my users at the same time. I’ll also be using this blog to discuss my future plans as a developer. There are two secret projects I spend most of my time on, which I cannot make public just yet. Long story short, I have big plans for both PaperDesk, and for more apps.

I really enjoy hearing from users. I get a lot of emails everyday, so please be patient if you don’t hear from me for a day or two, but I strive to answer every email. You can contact me with on of the many contact forms everywhere on this website. Also, be sure to follow PaperDesk on Twitter for updates.

I look forward to interacting with users on this new blog, and am really excited for the developments the next year will bring :-)

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